Privacy Policy

1. Controller

   Novatecsystem is the controller of the personal data collected through this portal.

2. Data collected

   We collect the contact data you provide and the content of the request you submit through the form of Intake or through the contact channels.

3. Purpose

   The data is used to evaluate the need described and to communicate with you about your request.

4. Basis for processing

   Processing is based on the consent you provide when submitting the form and accepting this policy.

5. Retention

   We retain the information for as long as necessary for the evaluation, follow-up of the request and compliance with applicable obligations.

6. Access

   The information is available only to authorized Novatecsystem personnel and to the technical providers strictly necessary to operate the portal.

7. No sale of data

   Your personal data is not sold or transferred to third parties for commercial purposes.

8. Artificial intelligence

   Intake information is not automatically sent to external artificial intelligence providers. The initial review is human.

9. Sensitive information

   Do not submit through this portal passwords, credentials, medical data, full banking information, critical trade secrets or confidential documents.

10. Rights and contact

    You may request information, rectification or deletion of your data by writing to info@novatecsystem.com.

11. Security

    We apply reasonable technical and organizational controls to protect the information. No system can guarantee absolute security.

12. Updates

    This policy may be updated. The current version is identified by its number and date of publication.

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